Terms of Service
Who you are dealing with
Bluebell is operated by Bluebell AI Ltd, a company registered in England and Wales, company number 17183714, registered office 43 Roupell Street, London SE1 8TB.
Who the contract is with
Bluebell is used by students under the age of 18. A subscription may therefore only be bought by a parent or guardian aged 18 or over, and that adult is the customer under these terms. The student holds the account and uses the service, but the contract, the payment and the right to cancel all rest with the paying adult.
What the service is — and isn’t
Bluebell is an online revision tool that uses artificial intelligence to tutor students in GCSE and A-level Maths and Science, and to help them prepare for university admissions including Oxbridge interviews and the UCAT. It is a study aid. It is not a school, not a qualification, not admissions advice, and not a guarantee of any grade, score or offer.
AI responses can contain mistakes. Bluebell is built to reduce that — it works from the real exam board specifications and is designed to guide rather than hand over answers — but students should always check important material against their teacher and their own notes.
Subscription and payment
- Subscriptions are billed monthly in advance and renew automatically until cancelled.
- Each plan includes a weekly AI allowance, described on the pricing page. How quickly it is used depends on the kind of work asked of the AI.
- Payments are processed by Stripe. We never see or store card details.
- Charges appear on your statement as BLUEBELL AI.
Cancelling
You may cancel at any time. See our cancellation and refund policy for exactly what happens and when.
Acceptable use
An account is for one student. Please don’t share login details, attempt to disrupt the service, or use Bluebell to produce work you then pass off as your own where your school or exam board prohibits it. We may suspend accounts that do.
Your data
See our AI policy for how the tutor works and what is sent where, and our privacy notice for what we collect, why, and how to have it deleted.
Getting in touch
raunaq@bluebellai.org — a real person reads it.